Privacy policy

How this website handles the details you give us.

This policy describes how this static website works. The business owner should review it and confirm it matches how enquiries are handled before publishing.

Who we are

Vanbythehour.com, 67 Sycamore Place, East Kilbride, G75 9JU. Contact: [email protected], 07412 126643.

The quote form

The quote form on this website does not send your details to a server. The information you type stays in your browser until you choose to open WhatsApp or your email app. At that point, your message is passed to WhatsApp or your email app, and you decide whether to send it.

What we receive

If you send us a message, we receive the details you include, such as your name, phone number, email address, the addresses involved, the date and a description of the items. We use these details to respond to your enquiry, provide a quote and carry out any job you book.

WhatsApp and email

Messages sent by WhatsApp are handled by WhatsApp under its own terms and privacy policy. Emails are handled by your email provider and ours.

Cookies and tracking

This website does not set cookies or use analytics or advertising trackers.

How long we keep details

We keep enquiry and job details only for as long as we need them to respond, carry out the job and meet our legal and accounting obligations.

Your rights

You can ask us for a copy of the personal information we hold about you, or ask us to correct or delete it, by contacting us using the details above. You can also complain to the Information Commissioner's Office (ico.org.uk).

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