Privacy policy
How this website handles the details you give us.
Who we are
Vanbythehour.com, 67 Sycamore Place, East Kilbride, G75 9JU. Contact: [email protected], 07412 126643.
The quote form
When you use the instant quote, your name, phone number, email, moving date and job details are saved on our server so we can show your quote, contact you and arrange the job. We are alerted by email and phone notification. To carry out your job we share the job and your contact details with the delivery partner who takes it.
What we receive
If you send us a message, we receive the details you include, such as your name, phone number, email address, the addresses involved, the date and a description of the items. We use these details to respond to your enquiry, provide a quote and carry out any job you book.
WhatsApp and email
Messages sent by WhatsApp are handled by WhatsApp under its own terms and privacy policy. Emails are handled by your email provider and ours.
Cookies and tracking
This website does not set cookies or use analytics or advertising trackers.
How long we keep details
We keep enquiry and job details only for as long as we need them to respond, carry out the job and meet our legal and accounting obligations.
Your rights
You can ask us for a copy of the personal information we hold about you, or ask us to correct or delete it, by contacting us using the details above. You can also complain to the Information Commissioner's Office (ico.org.uk).